Bid Invitation Supply of Manpower for Housekeeping Services

Location: CBD Belapur, NaviMumbai

The Management of CBD Belapur Commercial Complex invites qualified and experienced service providers to submit a bid for the supply of skilled manpower to deliver comprehensive housekeeping services across the entire complex. The tender is issued in accordance with the guidelines of the Government of Maharashtra, Procurement Rules 2023 and is open to companies that meet the eligibility criteria described below.

1. Objective of the Contract

The primary objective is to maintain a clean, hygienic, and safe environment for occupants, visitors, and staff. The selected vendor will be responsible for providing trained housekeeping staff capable of handling daily cleaning, waste management, pest control support, and periodic deepcleaning tasks.

2. Scope of Work

The scope covers the following areas within the CBD Belapur complex:

• Common areas lobby, corridors, staircases, elevators, and fireescape routes.
• Office spaces regular cleaning of workstations, meeting rooms, and executive suites.
• Sanitary facilities cleaning, disinfecting, and replenishing consumables in toilets and washrooms.
• Food courts & cafeterias floor sweeping, table wiping, and kitchen area support (as per hygiene standards).
• Outdoor areas landscaping maintenance, parking lot sweeping, and waste bin management.
• Special tasks carpet cleaning, window washing, and postevent cleaning as required.

3. Manpower Requirements

The contract requires the provision of the following categories of staff on a shift basis:

4. Service Hours

The service shall be rendered 24hours a day, 7days a week. Standard cleaning will be performed during the night shift (22:0006:00) to minimise disruption, while a minimum presence of staff will be maintained during office hours for spot cleaning and immediate response to incidents.

5. Performance Standards

All activities must comply with:

• ISO45001 Occupational health & safety.
• ISO9001 Quality management.
• National Building Code Cleanliness and sanitation.
• Clientspecific Service Level Agreement (SLA) response time 30minutes for any reported issue.

6. Eligibility Criteria

Applicants must satisfy the following conditions:

• Legally registered as a private limited company, LLP or partnership firm in India.
• Minimum of three years experience in providing housekeeping services to commercial/hospitality properties of >10,000sqft.
• Possess a valid GST registration and a PANlinked bank account.
• Demonstrated capability to mobilise the required workforce within 30days of contract award.
• No pending legal cases or disqualifications under the Companies Act, 2013.

7. Documentation Required

Each bid must be submitted in a sealed envelope containing:

• Technical Proposal detailed methodology, staff recruitment plan, training modules, and qualitycontrol measures.
• Financial Proposal unit rates, total cost for a 12month period, and GST breakdown.
• Company Profile incorporation certificate, PAN, GST, and relevant licenses.
• Experience Certificates at least three reference projects with contact details.
• Manpower Roster names, qualifications, and experience of proposed staff.
• Insurance Proof Public Liability and Workers Compensation coverage.
• Declaration Form signed by an authorized signatory confirming compliance with eligibility criteria.

8. Evaluation Procedure

Bids will be assessed on two major parameters:

The Technical Committee will evaluate staff qualifications, past performance, proposed SOPs, and compliance with statutory requirements. The Financial Committee will verify price reasonableness and GST calculations.

9. Submission Details

All bids must be delivered to the address below on or before 15September2026, 5:00PM IST. Late submissions will be rejected.

Address for Submission:
Procurement Office CBD Belapur Complex
2nd Floor, BuildingA
Plot No.13, Sector9, CBD Belapur
NaviMumbai 400614
Maharashtra, India

10. Bid Opening & Clarifications

The bid opening will be conducted publicly at 5:30PM on the same day at the Procurement Office. Any clarification requests must be emailed to procurement@cbdbelapur.in no later than 10September2026, 12:00PM IST. Responses will be posted on the official tender portal.

11. Contract Duration & Renewal

The initial contract period is twelve (12) months, commencing from 1October2026. Two (2) optional extension terms of twelve months each may be granted subject to performance evaluation and mutual agreement.

12. Payment Terms

• Monthly invoicing based on actual attendance records submitted by the vendor.
• Payment within 30days of receipt of a correct invoice.
• Retention of 5% of each invoice until successful completion of the audit for that month.

13. Confidentiality & NonDisclosure

All information disclosed during the tender process is strictly confidential. Bidders must sign a nondisclosure agreement (NDA) attached to the technical proposal.

14. Contact Person

For any queries related to this bid invitation, please contact:

Mr. Rohan Deshmukh
Senior Procurement Officer
Phone: +912212345678
Email: rohan.deshmukh@cbdbelapur.in

15. Declaration

By submitting a bid, the vendor confirms that all statements made in the proposal are true and accurate, and agrees to abide by the terms and conditions stipulated in the eventual contract.

We look forward to receiving competitive and innovative proposals that will help us sustain a clean and welcoming environment for all stakeholders at CBD Belapur.