Submitting a Sample Request to VMRD Services
At VMRD, we are committed to providing diagnostic precision and high-quality testing services to support veterinary professionals, researchers, and animal health organizations. If you are preparing to send samples to our laboratory, following our established protocols ensures the integrity of your specimens and guarantees the most accurate, timely results possible.
Why Proper Sample Submission Matters
The accuracy of any laboratory diagnostic result is inherently dependent on the quality of the sample provided. Improper collection, inadequate labeling, or incorrect shipping conditions can lead to sample degradation, which may result in inconclusive findings or delays in your reporting. By adhering to our submission guidelines, you help our laboratory team process your samples with maximum efficiency.
Preparation and Collection
Before submitting your request, please ensure that all specimens have been collected according to the specific requirements for the test you are requesting. Each test typewhether it be serology, molecular diagnostics, or immunohistochemistryrequires distinct handling procedures. Always verify the required volume, anticoagulant usage, and storage temperatures on our service portal.
Step-by-Step Submission Process
- Consult the Test Catalog: Review the VMRD service catalog to confirm the specific test codes and submission requirements for your samples.
- Complete the Submission Form: Fill out the digital or printable submission form completely. Ensure that all patient signalment, history, and requested tests are clearly indicated.
- Labeling: Every tube, slide, or container must be clearly labeled with a unique identifier that matches the information provided on your submission form.
- Packaging: Ensure your samples are properly packaged according to IATA/DOT regulations for biological substances. Use appropriate cold packs or insulation as required to maintain sample stability during transit.
Shipping Guidelines
To prevent delays at the point of receipt, please ship your samples via an overnight courier service. If you are shipping internationally, please ensure all customs documentation is included with the external shipment packaging to prevent quarantine delays. We recommend shipping at the beginning of the week to ensure the package arrives before the weekend.
Tracking and Status Updates
Once your sample arrives at our facility, it is accessioned into our laboratory information management system. You will receive a confirmation of receipt if you have provided your email address on the submission form. Our team performs quality control checks upon arrival; should there be any issues with your shipment, such as compromised integrity or missing documentation, a representative from VMRD will contact you immediately.
Contact Our Support Team
If you encounter difficulties during the submission process or if you are unsure which diagnostic test is most appropriate for your specific case, our customer support and technical services teams are available to assist you. We pride ourselves on open communication and are here to help guide you through the process, from initial collection to final report interpretation.
Ready to start? Please ensure you have your account information and test details prepared before you initiate the process.
Access the VMRD Submission Portal
