Notice: This page discusses practices that may violate the Federal Trade Commission (FTC) Order issued on July15,2023. The information is for educational purposes only and does not constitute legal advice.
In 2023 the FTC entered a consent order with several major multilevel marketing (MLM) distributors. The order prohibited the use of qualification purchases mandatory product buys required for a distributor to attend training, receive marketing materials, or advance in rank when those purchases are tied to recruitment incentives.
The FTC clarified that any system that forces a new recruit to buy products before they can receive essential business training is a direct violation of the order. Such practices are deemed unfair because they:
A qualification purchase is any mandatory spend required to qualify for a particular benefit. In the context of MLM distributors, the most common examples include:
When the purchase is a prerequisite for training not for a product the recruit intends to sell the FTC views the practice as a way to lock in inventory and extract money from new participants.
Below is a nonexhaustive list of tactics observed across several top distributors:
Prospects are told that the first live training session is exclusive and available only to those who have purchased a starter kit worth $199. The kit contains items that the prospect is not required to sell and often has a low resale value.
Distributors claim that only members who have reached a qualification threshold usually $250 in product purchases can join a highperformance trainer group. The trainers material, however, is generic business advice that anyone could obtain free online.
To move from Associate to Senior Associate, the recruit must purchase a promotion package ($399) that includes a set of promotional videos and scripts. The package is sold as a prerequisite for the next training module.
During the holiday season, a distributor may announce a limitedtime bonus that is unlocked only after a $300 purchase, with the promise that the bonus includes a personal coaching call.
The FTC order specifically bars:
By tying essential business education to mandatory spending, distributors effectively force new recruits to pay first, earn later, a pattern the FTC identified as a core element of illegal pyramid schemes.
Violating the FTC order can lead to:
Companies have also faced classaction lawsuits from distributors who were forced to purchase inventory they could not sell.
Distributors who wish to stay compliant should adopt the following policies:
For companies still using qualification purchases, the transition can be managed in three steps:
Identify all kits, packages, or promotion bundles that are currently required for training. Mark any that do not contain items essential for immediate resale.
Move all instructional content to a public portal. Provide free video lessons, PDF guides, and live Q&A sessions that anyone can join.
Notify existing distributors of the change. Emphasize that future training will be free and that any optional kits are truly optional and refundable within 30days.
Linking training to qualification purchases is a clear violation of the FTCs 2023 consent order. The practice not only exposes distributors to significant legal risk but also undermines the credibility of the entire business model. By removing financial barriers to education, companies can foster genuine entrepreneurship, protect their distributors, and stay squarely within the law.
