Herbalife Nutrition Club Rules United States

Herbalife Nutrition clubs are independent businesses that operate under the Herbalife brand and its product line. While each club may have its own local flavor, all clubs in the United States must follow a core set of rules designed to protect members, ensure consistent brand presentation, and maintain compliance with federal and state regulations.

1. Membership Requirements

• Distributor Status: Every club must be owned or managed by a current Herbalife Independent Distributor (ID) in good standing with the company.
• Background Check: Prospective owners must pass a standard background check, including verification of no prior convictions related to fraud, embezzlement, or healthcare violations.
• Training Completion: The owner and any staff who will handle product sales must complete the Herbalife Club Operator Training program, which covers product knowledge, customer service, and regulatory compliance.
• Insurance: Clubs are required to maintain general liability insurance with a minimum coverage of $500,000 per occurrence.
• Location Approval: The clubs physical address must be approved by Herbalifes regional office to verify zoning compliance and appropriate commercial use.

2. Operational Standards

2.1 Hours of Operation

Clubs must be open a minimum of 20 hours per week, with at least one day of continuous operation for a minimum of 4 hours. Extended hours may be scheduled with prior notice to the regional manager.

2.2 Product Handling

• All Herbalife products must be stored in their original packaging.
• Expiration dates must be clearly visible and products past their useby date must be removed immediately.
• Temperaturecontrolled items (e.g., shakes and teas) must be kept between 55F and 75F.
• Any product damage or tampering must be reported to Herbalife within 24 hours.

2.3 Pricing

Retail pricing must follow the Manufacturers Suggested Retail Price (MSRP) unless a written discount is authorized by Herbalifes corporate office. Unauthorized price reductions are considered a breach of contract.

3. Marketing & Promotions

• Branding: Only official Herbalife signage, logos, and promotional materials provided by the company may be displayed.
• Claims: No health or weightloss claims beyond those approved in the Herbalife Marketing Guidelines may be made. Statements must be factual and supported by scientific evidence.
• Sampling: Free samples are allowed only during approved events and must be documented in the clubs activity log.
• Social Media: Club accounts must use the approved Herbalife hashtag #HerbalifeClub and must not post misleading before/after images.

4. Safety & Cleanliness

Clubs are expected to provide a clean, welcoming environment that meets local healthdepartment standards.

5. Legal & Regulatory Compliance

5.1 Federal Trade Commission (FTC) Guidelines

All distributors must adhere to FTC rules regarding income disclosures, earnings claims, and representation of the business opportunity. Required disclosures include a clear statement that earnings are not guaranteed and that success depends on individual effort.

5.2 Dietary Supplement Regulations

Herbalife products are classified as dietary supplements. Clubs must not claim to diagnose, treat, cure, or prevent any disease, and must avoid labeling any product as a medicine.

5.3 State Licensing

Some states require a specific retailers license for nutritional supplement sales. Club owners must verify and obtain any applicable state permits before opening.

5.4 Record Keeping

• Maintain a sales ledger for at least three years.
• Document all customer consents for email marketing.
• Keep a log of all promotional events, including date, location, and number of samples handed out.

6. Violation & Termination Procedures

Failure to comply with any of the rules above may result in corrective action ranging from written warnings to suspension or termination of the clubs licensing agreement. The typical escalation process is:

1. Written notice of violation with a 14day remediation period.
2. Followup inspection; if noncompliant, a 30day suspension of sales privileges.
3. Persistent noncompliance may lead to permanent termination and revocation of the distributors ID.

7. Helpful Resources

• Herbalife Corporate Site Official policies and updates.
• Club Operator Training Portal Access to required elearning modules.
• FTC Consumer Protection Guidance on marketing disclosures.
• FDA Dietary Supplement Regulations National compliance standards.

By following these rules, Herbalife Nutrition clubs can provide a safe, professional, and inspiring environment for members who are working toward healthier lifestyles while protecting the integrity of the Herbalife brand across the United States.